Effective Date: January 1, 2026

Website Accessibility Statement

Last Updated: December 16, 2025

Our Commitment to Accessibility

Chichyan Law APC is committed to ensuring that our website, https://chichyanlaw.com, is accessible to all individuals, including people with disabilities. We believe that everyone deserves equal access to legal information and services, regardless of ability, and we are dedicated to providing an inclusive digital experience that empowers all users to access our content with ease and dignity.
We recognize that web accessibility is not only a legal obligation under the Americans with Disabilities Act (ADA), California Unruh Civil Rights Act, and other applicable laws, but also a moral imperative and fundamental aspect of providing excellent client service.

Accessibility Standards and Conformance

1.1 WCAG Compliance Level

Chichyan Law APC strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide array of disabilities, including:

Visual disabilities: Blindness, low vision, color blindness
Auditory disabilities: Deafness, hearing loss
Motor disabilities: Limited fine motor control, inability to use a mouse
Cognitive disabilities: Learning disabilities, distractibility, memory limitations
Neurological disabilities: Seizure disorders triggered by flashing content
Speech disabilities: Difficulty or inability to produce speech

1.2 WCAG 2.2 Adoption

We are actively working toward conformance with WCAG 2.2 Level AA standards, which include additional success criteria that further improve accessibility for users with cognitive and learning disabilities, low vision, and motor impairments. We monitor updates to accessibility guidelines and implement new requirements as they are established.

1.3 Conformance Status

The conformance status of https://chichyanlaw.com is Partially Conformant. This means that some parts of the website do not fully conform to WCAG 2.1 Level AA, but we are actively working to remediate all identified issues. We conduct ongoing accessibility audits and continuously improve our website to achieve full conformance.

Accessibility Features Implemented

We have implemented the following accessibility features to ensure our website is usable by people with diverse abilities:

2.1 Keyboard Navigation

All website functionality is accessible using a keyboard alone, without requiring a mouse
Logical tab order through all interactive elements (links, buttons, forms)
Visible focus indicators on all interactive elements
Skip navigation links to bypass repetitive content and jump directly to main content
No keyboard traps that prevent users from navigating away from content

2.2 Screen Reader Compatibility

Semantic HTML structure with proper heading hierarchy (H1, H2, H3, etc.)
ARIA (Accessible Rich Internet Applications) landmarks and labels for complex interface elements
Meaningful page titles that describe page content
Descriptive link text that makes sense out of context (avoiding “click here” or “read more” alone)
Properly marked up lists, tables, and forms
Compatibility with major screen readers including JAWS, NVDA, and VoiceOver

2.3 Alternative Text for Images

Descriptive alternative text (alt text) for all informative images
Null alt attributes (alt=””) for decorative images that convey no meaningful information
Complex images (charts, diagrams) include extended descriptions when necessary
Images of text are avoided when possible; when used, alt text includes all text content

2.4 Color and Contrast

Sufficient color contrast ratios meeting WCAG standards:
- 4.5:1 for normal text (14pt and below, or 18pt and below if bold)
- 3:1 for large text (18pt and above, or 14pt and above if bold)
- 3:1 for user interface components and graphical objects
Information is not conveyed by color alone
Text can be resized up to 200% without loss of content or functionality

2.5 Video and Multimedia Accessibility

Closed captions for all video content with audio
Transcripts for audio-only content
Audio descriptions for video content when visual information is essential to understanding
Media players with accessible controls
No auto-playing audio that lasts more than 3 seconds (or option to pause/stop provided)

2.6 Forms and Input Fields

Clear, descriptive labels for all form fields
Required fields clearly indicated with text (not just asterisks or color)
Error messages that clearly identify errors and provide correction suggestions
Sufficient time to complete and submit forms
Confirmation messages for successful form submissions
Keyboard-accessible form controls (dropdowns, checkboxes, radio buttons)

2.7 Responsive and Flexible Design

Mobile-responsive design that works across devices and screen sizes
Content reflows and adapts to different viewport sizes without horizontal scrolling
Touch targets are sufficiently large (minimum 44×44 pixels) for mobile users
Consistent navigation across all pages
Text can be zoomed to 200% using browser zoom without loss of functionality

2.8 Clear and Readable Content

Plain language and clear writing style
Descriptive headings and subheadings that organize content logically
Short paragraphs and bullet points for easier scanning
Accessible font sizes (minimum 16px for body text)
Line spacing and paragraph spacing optimized for readability
Avoidance of justified text alignment

2.9 Accessible PDFs

PDF documents are tagged and structured for screen reader accessibility
PDF forms include form field labels and descriptions
Alternative formats available upon request for inaccessible PDF content

2.10 Time Limits and Animations

No time limits on reading or interacting with content (or ability to extend time)
No content flashes more than three times per second (to prevent seizures)
Ability to pause, stop, or hide moving, blinking, or auto-updating content
Reduced motion options respect user preferences set at operating system level

Ongoing Accessibility Efforts

3.1 Regular Audits and Testing

Chichyan Law APC conducts regular accessibility audits and testing to identify and address accessibility barriers. Our testing methodology includes:

Automated testing tools: Using industry-standard automated accessibility scanners (WAVE, Axe, Lighthouse, etc.)
Manual testing: Human review and testing by accessibility experts
Keyboard-only navigation testing: Ensuring all functionality works without a mouse
Screen reader testing: Testing with JAWS, NVDA, and VoiceOver
Browser compatibility testing: Testing across multiple browsers (Chrome, Firefox, Safari, Edge)
Mobile accessibility testing: Testing on iOS and Android devices
User testing: Gathering feedback from users with disabilities when possible

3.2 Continuous Improvement

We are committed to continuously improving the accessibility of our website. Our ongoing efforts include:

Regularly reviewing and updating content for accessibility compliance
Monitoring changes to WCAG guidelines and implementing new requirements
Training staff and content creators on accessibility best practices
Incorporating accessibility into our web development and design processes
Prioritizing and remediating identified accessibility issues
Documenting accessibility improvements and maintaining accessibility logs

3.3 Third-Party Content

While we strive to ensure that all content on our website is accessible, some third-party content (embedded videos, social media feeds, external widgets) may not be fully within our control. We work with our vendors and service providers to ensure their content meets accessibility standards and will provide alternative access methods when third-party content is not accessible.

Legal Compliance Framework

Chichyan Law APC’s accessibility commitment aligns with the following legal requirements:

4.1 Americans with Disabilities Act (ADA) – Title III

As a place of public accommodation, we comply with Title III of the Americans with Disabilities Act, which prohibits discrimination on the basis of disability in the full and equal enjoyment of goods, services, facilities, privileges, or accommodations. We recognize that websites are considered places of public accommodation under current legal interpretations and DOJ guidance.

4.2 California Unruh Civil Rights Act

Under California Civil Code Section 51, the Unruh Civil Rights Act requires all business establishments to provide “full and equal accommodations, advantages, facilities, privileges, or services” to all persons. This Act:

Prohibits discrimination based on disability in both physical and digital spaces
Incorporates ADA requirements, making ADA violations also violations of the Unruh Act
Applies to all businesses operating in California, regardless of physical location
Provides for statutory damages of up to $4,000 per violation

We are committed to ensuring our website is accessible to all California residents and complies with the Unruh Act’s digital accessibility requirements.

4.3 California Disabled Persons Act (CDPA)

The California Disabled Persons Act ensures equal rights for individuals with disabilities in accessing public spaces and facilities, including digital platforms. We comply with CDPA requirements to ensure equal access to our legal services and information.

4.4 Section 508 of the Rehabilitation Act

While Section 508 primarily applies to federal agencies, we reference these standards as best practices for ensuring our website is accessible to all users, including those who may interact with government agencies through our services.

Known Accessibility Limitations

Despite our best efforts, there may be some limitations to the accessibility of certain content on our website. We are aware of the following issues and are actively working to address them:

5.1 Legacy Content

Some older content, documents, or archived materials may not fully meet current accessibility standards. We are systematically reviewing and updating this content.

5.2 Third-Party Integrations

Certain third-party tools, widgets, or embedded content (such as social media feeds, video players, or map services) may not be fully accessible. We are working with vendors to improve accessibility or provide alternative access methods.

5.3 Complex Forms

Some complex forms, particularly those involving document uploads or multi-step processes, may present accessibility challenges. We are actively improving these interfaces.

5.4 PDF Documents

While we strive to make all PDFs accessible, some legacy PDF documents may not be fully tagged or structured for screen readers. We provide alternative formats upon request and are systematically remediating PDF content.

If you encounter any of these issues or other accessibility barriers, please contact us using the information below so we can assist you and prioritize remediation.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

6.1 Screen Readers

JAWS (Job Access With Speech)
NVDA (NonVisual Desktop Access)
VoiceOver (macOS and iOS)
TalkBack (Android)
Narrator (Windows)

6.2 Browser and Operating System Accessibility Features

Browser zoom functionality (up to 200%)
High contrast modes
Text-to-speech tools
Voice recognition software (Dragon NaturallySpeaking, etc.)
Switch control and alternative input devices
Browser extensions for accessibility

6.3 Supported Browsers

Our website is tested and compatible with current and previous versions of:

Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge
Mobile browsers (iOS Safari, Chrome Mobile)

Requesting Accessible Formats and Assistance

7.1 Alternative Formats

If you have difficulty accessing any content on our website or require content in an alternative format, we will provide the information to you in an accessible format at no charge. Alternative formats may include:

Plain text versions
Large print documents
Audio recordings
Accessible PDF documents
Microsoft Word documents
Email or postal mail correspondence
Telephone consultation

To request alternative formats, please contact us using the information provided in Section 8 below.

7.2 Accessibility Assistance

If you need assistance accessing our website or would like to discuss your legal matter by alternative means (phone, video call, in-person meeting, or written correspondence), please contact us. We are happy to provide personalized assistance to ensure you can access our services.

7.3 Response Time

We will respond to accessibility requests within 48 business hours and provide requested alternative formats within 5 business days whenever possible. For urgent legal matters, please indicate the urgency when you contact us.

Feedback and Contact Information

8.1 We Welcome Your Feedbac

Your feedback is essential to helping us improve the accessibility of our website. If you:

Encounter accessibility barriers on our website
Have suggestions for improving accessibility
Cannot access certain content or functionality
Would like to report an accessibility issue
Need assistance accessing our services

Please contact us using any of the following methods:

Chichyan Law APC
Accessibility Coordinator: Morris Chichyan, Esq.
Email: morris@chichyanlaw.com
Phone: +1 (818) 488-9448
Address: 400 N Brand Blvd Suite 840, Glendale, CA 91203
Website Form: https://chichyanlaw.com/contact/
Hours of Operation: Open 24 Hours

For general inquiries about accessibility laws or disability rights resources, you may also contact:

ADA Information Line: 1-800-514-0301 (Voice), 1-833-610-1264 (TTY)
California Civil Rights Department: 1-800-884-1684 (Voice), 1-800-700-2320 (TTY)

8.2 How to Report Accessibility Issues

When reporting an accessibility issue, please provide as much detail as possible, including:

The specific page or content you were trying to access (URL if possible)
The nature of the accessibility barrier you encountered
The assistive technology or browser you were using
Your contact information so we can follow up with you
Any specific accommodation you need

We take all accessibility reports seriously and will investigate and respond promptly.

Formal Complaints and Grievances

9.1 Internal Grievance Process

If you believe you have been discriminated against on the basis of disability in accessing our website or services, you may file a formal complaint with Chichyan Law APC. Your complaint will be investigated, and you will receive a written response within 30 days.

9.2 External Complaint Options

You also have the right to file a complaint with external agencies:

U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, NW
Washington, DC 20530
Website: https://www.ada.gov
ADA Information Line: 1-800-514-0301 (Voice), 1-833-610-1264 (TTY)

California Civil Rights Department
2218 Kausen Drive, Suite 100
Elk Grove, CA 95758
Phone: 1-800-884-1684 (Voice), 1-800-700-2320 (TTY)
Website: https://calcivilrights.ca.gov

Filing a complaint with Chichyan Law APC does not prohibit you from pursuing other legal remedies available to you under federal or state law.

Accessibility Training and Organizational Commitment

10.1 Staff Training

Chichyan Law APC provides ongoing training to all staff members on:

Digital accessibility principles and best practices
Creating accessible documents and content
Communicating effectively with clients who have disabilities
Using assistive technologies
Understanding legal obligations under ADA, Unruh Act, and related laws
Responding to accessibility requests and accommodation needs

10.2 Accessibility in Our Mission

Accessibility is integrated into our organizational mission and values. We recognize that:

Legal services must be accessible to all members of the community
Accessibility benefits everyone, not just people with disabilities
Inclusive design improves user experience for all visitors
Accessibility is an ongoing commitment, not a one-time project
We have a professional and ethical obligation to ensure equal access

10.3 Accessibility Officer

We have designated an Accessibility Officer responsible for:

Overseeing website accessibility compliance
Coordinating accessibility audits and testing
Managing remediation of accessibility issues
Responding to accessibility feedback and complaints
Ensuring staff training on accessibility matters
Monitoring changes to accessibility laws and standards

Current Accessibility Officer: Morris Chichyan, Esq.

Third-Party Accessibility Tools

11.1 Accessibility Plugins and Widgets

Our website may utilize third-party accessibility enhancement tools or plugins designed to improve usability for people with disabilities. While these tools can be helpful, they do not replace our commitment to building accessibility directly into our website code and content.

11.2 Limitations of Automated Tools

Automated accessibility tools and widgets cannot guarantee full compliance with accessibility standards. True accessibility requires:

Proper semantic HTML structure
Meaningful alternative text written by humans
Logical content organization
Keyboard-accessible custom components
Regular manual testing and user feedback

We use automated tools as supplements to, not substitutes for, comprehensive accessibility practices.

Mobile Application Accessibility

If Chichyan Law APC develops mobile applications in the future, we will ensure those applications conform to WCAG 2.1 Level AA standards and are compatible with mobile assistive technologies including screen readers, voice control, and switch access.

Updates to This Statement

13.1 Regular Reviews

This Accessibility Statement will be reviewed and updated regularly to reflect:

Changes to our website accessibility features
Updates to accessibility standards and guidelines
Results of accessibility audits
Feedback from users
Changes to applicable laws and regulations

13.2 Version History

Version 1.0 – January 1, 2026: Initial publication
Updates will be documented here with dates and descriptions of changes

Additional Resources

14.1 Learn More About Web Accessibility

For more information about web accessibility and disability rights, visit:

Web Content Accessibility Guidelines (WCAG): https://www.w3.org/WAI/WCAG22/quickref/?versions=2.1
ADA.gov: https://www.ada.gov
WebAIM: https://webaim.org
W3C Web Accessibility Initiative (WAI): https://www.w3.org/WAI/
California Civil Rights Department: https://calcivilrights.ca.gov

14.2 Accessibility Testing Tools

If you’d like to test website accessibility yourself, free tools include:

WAVE (Web Accessibility Evaluation Tool): https://wave.webaim.org
Axe DevTools browser extension
Chrome Lighthouse Accessibility Audit
NVDA screen reader (free for Windows)

Legal Notice

This Accessibility Statement does not constitute a legal contract and does not create any legal rights or obligations beyond those required by applicable law. However, we are committed to meeting and exceeding all legal requirements for digital accessibility.
Our commitment to accessibility reflects our values as a personal injury law firm dedicated to fighting for the rights of all individuals, including those with disabilities. We recognize that accessibility is essential to justice and equal opportunity.

Acknowledgment

We acknowledge that accessibility is an ongoing journey, not a destination. While we strive for full conformance with accessibility standards, we recognize that achieving perfect accessibility is a continuous process of learning, testing, and improvement. We are committed to this journey and to ensuring that all visitors to our website can access the information and services they need.

Thank you for helping us make our website more accessible. Your feedback makes a difference.

Chichyan Law APC
Committed to Equal Access and Inclusive Digital Experiences
Website: https://chichyanlaw.com
Last Updated: December 16, 2025